Windows · System & Backup
Remote help
Remote help is an application that works with Intune and enables your information and front-line workers to get assistance when needed over a remote connection.…
Version 4.0.1.13 · by Microsoft Corporation
Official site: docs.microsoft.com
About Remote help
Remote help is an application that works with Intune and enables your information and front-line workers to get assistance when needed over a remote connection. With this connection, your support staff can remote connect to the user's device. During the session they can view the devices display and if permitted by the device user, take full control. Full control enables a helper to directly make configurations or take actions on the device.
How to install Remote help
- Click Download — the developer's official website opens in a new tab.
- Download the latest version there and run it. Choose Custom/Advanced where offered, and skip any bundled extras.
- Prefer the command line? With the Windows Package Manager (winget) you can install and update it with: winget install Microsoft.RemoteHelp
- Open Remote help once it finishes installing.
Frequently asked questions
Is Remote help free to download?
Yes. The Download button sends you to docs.microsoft.com, the developer's official site, where Remote help is available to download. Softvault doesn't host or modify any files.
What is the latest version of Remote help?
The version listed here is 4.0.1.13. The developer's site always has the newest release.
How do I install Remote help from the command line?
With the Windows Package Manager (winget), run: winget install Microsoft.RemoteHelp. This installs it from the official source and keeps it updated.
Is Remote help safe?
Remote help downloads directly from the developer. As always, scan the installer with your antivirus and choose Custom setup to skip any bundled extras.